How and when do I get the file?
As soon as your payment goes through, our system emails you the PDF automatically — usually within two or three minutes. If you don't see it, please check your spam and promotions folders. Still nothing? Email us and we'll resend it straight away.
What format is it, and what can I read it on?
It's a PDF. It opens on phones, tablets, laptops and desktops, on every operating system. Once it's downloaded it's yours to keep — there's no expiry and no account to maintain.
Is this for candidates or for interviewers?
Both, deliberately. Every scenario explains why the interviewer uses that question or technique and what they're scoring, then gives the strongest response approach and why it works. Candidates use it to prepare; interviewers use it to run better, fairer interviews.
I'm in the US, UK or Australia — is the advice relevant to me?
Yes. The interview techniques, question patterns and answer frameworks are the ones used by structured hiring processes across English-speaking markets. The section on questions that shouldn't be asked reflects widely shared good practice, though the exact legal position varies by country — treat it as guidance, not legal advice.
Do I need any experience to use it?
No. It's written in plain English and organised by scenario, so you can read it front to back or jump to the questions you're worried about.
How do I pay, and is it safe?
Checkout runs on Stripe, a global payment processor used by millions of businesses. It accepts major credit and debit cards. We never see or store your card details.
Can I buy this for my team?
Yes — use your work email at checkout. If you need multiple copies, an invoice or a purchase order, email notinschool.academy@gmail.com and we'll help.
What's your refund policy?
Because the file is delivered instantly, we don't offer change-of-mind refunds once it's been sent. If the file is faulty, won't open, or you were sent the wrong thing, contact us within 7 days and we'll fix it or refund you.
